1. Who are we?
Stars Frequencies is a sole proprietorship registered in the Netherlands, founded and run by Rosa. We offer guided truffle ceremonies, sound healing sessions, retreats and online courses.
Contact details:
Name: Rosa / Stars Frequencies
Place of business: Amsterdam, the Netherlands
Email: info@starsfrequencies.nl
Phone: +31 6 29 49 77 16
Instagram: @starsfrequencies
Chamber of Commerce (KvK) number: 94546843
VAT number: NL005092387B23
2. What data do we collect?
We collect and process the following personal data:
• Name and contact details (email address, phone number) that you fill in yourself when signing up or contacting us via WhatsApp
• Intake information you share in preparation for a ceremony (health information, intentions)
• Payment details via Hipsy (we don't store payment details ourselves — this runs through Hipsy's secure platform)
• Technical data such as IP address and browser information via analytics cookies (only with your consent)
• Messages you send via WhatsApp or email
3. What do we use your data for?
We use your data only for the following purposes:
• Providing our services: guidance during ceremonies and sessions
• Communication about your booking, preparation and aftercare
• Improving our website and services (analytics data)
• Sending information you have explicitly asked for
We never sell your data to third parties and don't use it for commercial purposes beyond those listed above.
4. Cookies
Our website uses cookies. There are two types:
• Functional cookies: needed for the site to work properly. These are always placed.
• Analytics cookies (Google Analytics or similar): help us understand how visitors use the site. These are only placed after your consent.
You can change your cookie preference at any time via your browser settings or by contacting us.
5. Retention period
We don't keep your data longer than necessary:
• Intake information: up to 2 years after the last session
• Payment and booking information: 7 years (legal retention obligation)
• Email and WhatsApp communication: up to 2 years
• Analytics data (anonymised): up to 26 months
6. Your rights
Under the GDPR (General Data Protection Regulation) you have the following rights:
• Right of access: you can ask which data we hold about you
• Right to rectification: you can have incorrect data corrected
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
For questions or requests: info@starsfrequencies.nl. We respond within 4 weeks.
7. Third parties and processors
We use the following external parties that may have access to your data:
• Hipsy (event platform and payment processing) — their own privacy policy applies
• WhatsApp (Meta) — for direct communication
• Google Analytics — analytics data (only with consent)
• Vercel — hosting of this website
We have data processing agreements with processors that process data on our behalf.
8. Security
We take appropriate technical and organisational measures to protect your data. Our website uses HTTPS encryption. Intake information is treated confidentially and only shared when strictly necessary for the guidance.
9. Complaints
Do you have a complaint about how we handle your data? Please contact us first at info@starsfrequencies.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, www.autoriteitpersoonsgegevens.nl).
10. Changes
This privacy policy may be updated. The most recent version is always available on this page. Last updated: April 2026.